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General Terms and Conditions of Sale

Last updated: April 9, 2026

Article 1 — Company Information

JavaPerf is operated by Cristalog, a limited liability company registered in Morocco.
Email: support@javaperf.com
Website: https://javaperf.com

Article 2 — Subject

These General Terms and Conditions of Sale ("GTC") govern the purchase of credits and access to JavaPerf's software-as-a-service platform, which provides static analysis, dynamic monitoring, and performance inspection services for Java applications.

By purchasing credits or using the platform, the customer ("User") accepts these GTC in their entirety.

Article 3 — Services and Credit Packs

JavaPerf operates on a credit-based model. Credits are consumed as follows:

  • Static analysis: 1 credit per analysis
  • Dynamic monitoring: 2 credits per session
  • Architecture analysis: 3 credits per analysis

Available credit packs at time of publication:

  • Starter — €1 / 5 credits
  • Basic — €5 / 30 credits
  • Dev — €9 / 60 credits
  • Pro — €19 / 140 credits
  • Max — €29 / 220 credits

Prices are subject to change. The price displayed at checkout is the binding price.

Article 4 — Ordering and Payment

Orders are placed directly through the JavaPerf dashboard. Payment is processed securely via Paddle. All prices are in Euros (€) and inclusive of applicable taxes.

Credits are added to the User's account immediately upon successful payment confirmation.

Article 5 — Refund Policy

We offer a full refund within 30 days of purchase, no questions asked. To request a refund, please contact us at support@javaperf.com.

Credits consumed prior to the refund request will be deducted from the refunded amount at the standard rate.

Article 6 — Availability and Service Level

JavaPerf aims to provide continuous availability of the platform but does not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where possible.

JavaPerf is not liable for any damages resulting from temporary unavailability of the platform.

Article 7 — Disclaimer

JavaPerf's analysis results are provided for informational purposes only. They do not constitute professional advice and should not be relied upon as the sole basis for production decisions.

Certain detection rules may produce false positives or false negatives. JavaPerf does not guarantee the completeness or accuracy of analysis results.

Oracle, Java, and related trademarks are the property of Oracle Corporation. JavaPerf is not affiliated with, endorsed by, or sponsored by Oracle Corporation.

Article 8 — Data and Privacy

Code uploaded or linked for analysis is processed solely for the purpose of generating the analysis report. JavaPerf does not retain source code beyond the analysis session unless explicitly saved by the User.

User account data (email, usage history) is stored securely and is not sold or shared with third parties, except as required by law or to process payments.

Article 9 — Intellectual Property

The JavaPerf platform, its interface, analysis engine, and all associated content are the exclusive property of Cristalog. Any reproduction, distribution, or commercial use without written permission is prohibited.

The User retains full ownership of the source code submitted for analysis.

Article 10 — Governing Law and Jurisdiction

These GTC are governed by Moroccan law. For Users in the European Union, mandatory consumer protection provisions of the User's country of residence also apply.

In the event of a dispute, the parties will first attempt to resolve the matter amicably. Failing that, the competent courts of Morocco shall have jurisdiction, unless mandatory EU consumer law provides otherwise.

Article 11 — Contact

For any questions regarding these GTC, billing, or refund requests, please contact us at: support@javaperf.com